Normally, a refurbishing of the kitchen is also connected with changes of the organizational and logistical work processes and to new equipment technology. In order for our customers to be able to use and apply the new technology and learn the new workflows from the beginning, experienced PALUX chefs instruct the kitchen crew with the equipment.

In that way, we familiarize the chefs and the kitchen team at their own location with the operation and the application of the equipment and kitchen utensils. They give them tips and hints about the special advantages of handling, operating and cleaning the equipment. The whole handling shall be correct from the beginning.

After-Sales service for operational reliability:

All the equipment in the professional kitchen is exposed to heavy work loads continuously. To ensure a maximum of operational reliability at the same time, PALUX service partners are very close to you. Well trained and competent PALUX experts are available on 365 days a year to serve the customer.

To avoid future failures, to keep the operation running and therefore minimize the operating costs, we offer different maintenance agreements tailored to the needs of the customer, e.g. from spot service or maintenance contracts to full-service packages. These provisions ensure higher safety, reliability and longevity of your kitchen facility.